There was a little mix-up on the ordering process, but once I brought it to their attention, they handled it incredibly quickly (under a half hour, who does that for online orders?!?) and very graciously. That gave me the confidence to shop at Lazy B Western Wear & Tack very first for all of my future equestrian related needs, and I highly recommend them to anyone else. You just don't see service like that very often these days.
Brian P.